ALI, aml. The Role of Marketing Knowledge Management processes in improving Customer Relationship Management (CRM) A Field Study on Call Centers in Hama Governorate. Latakia University Journal - Economic and Legal Sciences Series, [S. l.], v. 46, n. 6, 2025. Disponível em: http://www.journal.tishreen.edu.sy/index.php/econlaw/article/view/18612. Acesso em: 7 jul. 2025.